The team continued discussing measurements and we each came up with one or two ideas of things to measure. As we discussed each one we arranged the sticky notes on the SIPOC to have an idea of where they were in the process. I was surprised by the lack of stickies at Create Work Order. It was explained to me that this is a primarily procedural step and that the decision making for schedule is not made until later when the last part lead time is established. Some of these are a toss up between being step #2(Purchasing) or #3(Confirm Ship Date). I've tried to add the applicable units in parenthesis behind each idea.
Here's the List
#1 Create Work Order
#2 Purchasing
Average Part Lead Time by Class, Supplier, Cost Range, MFG (Time)
How do we get Customers to reply to EIAs, Program Parts, ETC. (Cause Analysis)
Supplier - Deliver Parts on Promise Date? (# of late shipments, late lines, % lare by supplier)
How long does it take to purchase an order before it's flipped to standard
How long to get quote back on parts and delivery from supplier
How long does it take to buy a job
#3 Confirm Ship Date With Customer
Sales Order Entry Date to Confirm Ship Date (Time)
Number of parts that become problems to meeting Customer Schedule (Part Qty, Job Qty, Delayed Sales $)
Long Lead Time - Why are some longer than others (Cause Analysis)
#4 Expediting and MRP Release Parts
Consistency of Schedule- W.O. vs. Ship Date? W.O. dates moving? Consistency of communicating with customer?
How long does it take to find the last part that didn't come in ontime? Per W.O.? (Expediting process time and lead time)
How long does it take to expedite an assembly?
#5 Transfer Job to Production
How long to Kit a job?
Time from Kitting to Production and to Start Building Boards
How long does it take for a job to be kitted after it's transferred to production?
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